At BeautO, we are committed to delivering a seamless and premium experience. We understand that plans may change and strive to maintain fairness for both customers and professional artists.
All bookings are confirmed only after the required advance payment is completed through the BeautO platform. This ensures reservation of the selected artist and time slot.
Customers may request rescheduling bookings. Applicable platform charges may apply.
BeautO is not responsible for activities conducted outside the BeautO platform including financial losses, disputes, cancellations, or direct communications.
Approved refunds will be processed within 7–10 business days through the original payment method.